Contact & Support

Home / Support

E-mail

The most preferential method of communication over the internet for many years! Email being the most popular way to communicate nowadays, we wouldn't be Epic not to support it!

Sales & Billing

[email protected]

Technical Support

[email protected]

Suggestions, Comments & Complaints

[email protected]

Abuse & Legal

[email protected]

Webmaster

[email protected]

Hours

Mon-Sat ~ 1pm to 11pm | Sun ~ Closed | London GMT ~ Times can vary

Instant Messaging

As the second most favourited method of communication, we provide also the feature of talking through Instant Messaging via many providers to suit all customers!

Skype

epichosts

Facebook

EpicHosts

Hours

Mon-Sat ~ 1pm to 11pm | Sun ~ Closed | London GMT ~ Times can vary

Helpdesk Ticket System & Knowledgebase

The most popular feature for support is our Ticket System, managed by our very own Helpdesk & Support Center. Customers can open their own tickets and log their requests remotely!

click here

Hours

Mon-Sat ~ 1pm to 11pm | Sun ~ Closed | London GMT ~ Times can vary

Live Chat

Lastly, our personal favourite feature, we use a Live Chat Support option to give our customers the easiest and best way to talk to us instantly without having to wait! To enter our live chat, look for the button at the bottom right of this page! (It will show as 'Email Us' if we are currently not online)

Hours

Live Chat opens on availability